Noir Salon is Back!
We are excited to announce that we are now open! Thank you for your love, support and patience during these difficult times!
We are so grateful for our Noir family and we are so excited to pamper you again!
As you can imagine we have quite a few changes with the new regulations and our new salon policies. Our stylists Natalee and Maria have decided to stay home with their families at this time. We will miss them greatly but we are excited for them in their new family ventures. In the meantime, Kelly, Lea, Ashley, Kim and Lynsey are available for hair services while Donna and Carrie are taking spa appointments. With the new policies we are having to book quite a bit more time and with being short staffed it can be challenging. Please know that our girls are all working overtime to be able to take care of you. If we have not reached out to you regarding a past appointment please be sure to call us so that we can get something scheduled for you.
Sanitation and cleanliness have always been a top priority of ours but we are going above and beyond during this time to ensure a clean, safe environment for everyone. We have some important changes and practices we would like you to be aware of including some pricing and scheduling updates. After a closure of over three months we have determined we need to make some changes in order to be able to keep Noir open and operating. Right now we are running on a very limited schedule with a select staff and trying our best to accommodate everyone. It is necessary for us to implement these updates to be able to give you the Noir experience you have come to expect from us. Below are some of the changes you can expect at your upcoming appointment with us:
•Face masks must be worn by everyone throughout your appointment. There will be a few exceptions to this for facial service, portions of massage or bodywork and during times at the shampoo bowl.
•When you arrive for your appointment you will call us and wait in your car until we are ready for you. We will be leaving a number at the door where you can text us upon arrival. We are not allowing anyone to wait in the receptionist area.
•Your temperature will be taken upon arrival and if you are feeling any illness symptoms. You will also be asked to sanitize your hands at this time.
•We can not offer cookies, beverages or magazines at this time to help limit exposure.
•No visitors and/or family will be allowed to come with you to your appointment. Clients only at this time please.
•We will be thoroughly sanitizing before and after every client.
•Stylists will not be double booked- meaning only one client at a time and there will be no salon assistants. This will greatly lessen the amount of clients we are able to accommodate everyday but ensure the utmost client safety.
•We will ask you to practice social distancing and safe practices such as hand washing upon and no touching with both our staff and clients throughout your appointment.
•We will have a minimal staff working at one time staggered between stations to ensure safe social distancing. We will most likely not have a receptionist on. You will schedule your next appointment and checkout with your provider. You can also book appointments online.
•We will enforce a very strict new cancellation policy. We will now require 2 days notice for cancellations or any schedule changes. There will be a 50% charge on cancellations with less than 48 hours notice and a 75% charge on cancellations with less than 24 hours notice. A deposit or credit card on file will be required for all services moving forward. With such high demand we must do this to protect our stylist's time and livelihood.
•Each stylist will implement their own sets of policies and pricing. Some stylists will no longer be doing certain services and may have restrictions. Overall most service prices will be increasing due to the amount of time and extra precautions we are implementing.
**Please see our staff profile page for complete provider policies and restrictions.
We know these times aren't going to be easy but we are prepared to be able to provide you with the best quality that we can. Our biggest priority at this time will be the safety and well-being of our staff and clients alike. The salon will feel more tranquil than ever and will be your place to relax. We believe by implementing both these state mandated policies and a few additional procedures we will be able to create the relaxing upscale environment you love while keeping you safe and healthy. Should you have any questions at all regarding any of these policies please don't hesitate to call or email us. Thank you for your patience and support! We can't wait to get back to doing what we love and taking great care of you!
Kelly and the Noir Team